Shipping, Returns & Warranty

At CUBONIC, we value timely deliveries and product reliability to ensure you have the best shopping experience. Our Shipping Policy and Warranty Terms are designed to provide you with transparent information regarding dispatch, delivery, and warranty coverage. By placing an order with us, you agree to the terms outlined below.

1. Dispatch Time

We aim to dispatch all orders within 24 hours of receiving your payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Estimated Delivery Times

a. In Cities – Tier 1, 2 & 3:
Orders within cities are typically delivered within 4–6 business days from the date of dispatch.

b. Non-City Areas:
For delivery locations outside major cities, please allow 5–8 business days from the date of dispatch for your order to reach you.

3. Tracking Your Order

Once your order is dispatched, you will receive an email containing a tracking number and a link to track your shipment. You can use this information to monitor the delivery progress.

4. Shipping Partners

CUBONIC partners with trusted courier services to ensure safe and reliable delivery. While we strive to deliver on time, unforeseen circumstances may occasionally cause delays. We appreciate your understanding in such cases.

5. Shipping Charges

  • Domestic (India) Orders: Free Shipping (On orders above 599/-)

  • International Orders: Shipping charges are calculated based on order weight and destination. The applicable charges will be displayed at checkout.

6. Delivery Attempts

Our courier partners will make 3 attempts maximum to deliver your package. If you are unavailable, the courier may leave a notification, Once the order is not received/rejected after 3 attempts, next shipping will be chargeable.

7. Address Accuracy

Please ensure your shipping address is accurate and complete. CUBONIC is not responsible for delays or non-delivery caused by incomplete or incorrect address details provided by the customer.

8. International Shipping

Currently, CUBONIC ships within India, USA, UK, Australia, Canada, Dubai and EU. We do not offer shipping outside these regions at this time.

9. Delivery Delays

While we strive to meet estimated timelines, factors such as weather conditions, public holidays, or unforeseen events may cause delays. CUBONIC will not be held liable for such delays.

10. Warranty Policy

All CUBONIC products come with a 30-Day Limited Warranty covering manufacturing defects only.

To claim warranty:

  • An uncut and unedited product unpacking video is mandatory as proof.

  • The warranty does not cover physical damage, misuse, or wear & tear.

  • Replacement or repair eligibility will be determined after reviewing the video proof.

11. Order Status Inquiries

For order status, tracking, or delivery-related questions, please contact our support team at cubonicindia@gmail.com

12. Policy Updates

CUBONIC reserves the right to update or modify this Shipping Policy and Warranty Terms at any time. Changes will be effective upon posting on the website.

Thank you for choosing CUBONIC. We appreciate your trust and look forward to serving you with innovation and reliability.

The CUBONIC Team