Refund policy

To offer the best prices to our customers, Cubonic follows a non-returnable policy. However, replacements are permitted only in cases of manufacturing defects, subject to the conditions mentioned below. A clear, uncut unpacking video is mandatory to raise any replacement request.

Handling Damaged, Incorrect, or Missing Products

If you receive a damaged product, an incorrect item, or if an item is missing from your order, follow these steps to ensure a prompt resolution: